• New Service line

    How to go about getting prepaired for a new tap.

    1- Sizing:

    Type of material:


    Must be CTS (coper tubing size) – traditional water line durable enough to hold up to

    250psi

    Sizing:

    ¾ inch line for optimal conditions.

    1 inch for service lines going uphill (higher elevation than meter) or longer

    than 1,000 ft.

    Both sizes can be found at Local Hardware store. (i.e. Lows, HomeDepot, or Menards)

    2- Placement:

    Customer responsibility to have the desired location for meter to be at final grade prior to tap being made. PSD#4 not required to make changes to meter setting after tap is installed. If changes need to be made the customer pays for the total cost of such changes.

    Minimum 36” deep to avoid freezing during winter months.

    Required to be at least 2’ separation from other lines (Telephone, Electric, internet,

    or Cable)

    Rock free soil below and at least 8” on top of service line.

    If running line under any permanent surface (i.e. driveway, or slab) place line in

    conduit to avoid damaging surface if repairs to service line is needed

    A Shutoff valve is required, as well as a pressure regulator recommended. This

    aids with any future problems you might encounter.

    Shutoff Valve: will avoid the shut off of service (as well as a reconnection fee) in the event of a leak in the home and potentially help reduce water bill in such

    an event.

    Pressure regulator: for locations that have psi exceeding 70psi. PSD#4 will place a regulator at the meter and maintain it. However, in the event of a malfunction with the metered regulator, it is required toinstall one on the house side of shutoff. Pressure regulators should be in an easily accessible area near where the water line enters the house

    No traditional SharkBite fittings or plastic fittings between the meter and shut-off valve. Can only use brass and bronze compression fittings.

    3-Final Steps:

    Once a meter is installed billing will begin with the base amount for the meter size regardless of water use.

    Visual inspection of service line, including any fittings are required prior to trench

    being backfilled.

    Inspections are scheduled and conducted during the business hours of 8-2 M-F (excluding holidays).

    Insiction are required for any repairs made to the service line later at a later date as well.

    Failure to get us to do an inspections could result in a future service line leak adjustment being denied.

    Call the office at 304-379-3130 to request a service line inspection.

    Rules and Disclaimers:

    PSC rule 5.3 m. The customer shall not attach any fixtures to, or make any branches in, the customer service pipe between the point of service and the premises served. Violation of this rule may result in termination of service per Rule 4.8.

    (this means that waterline can only be run from meter to a permanent structure with a

    shutoff valve installed at point of entry for water, a spicket or frost fee

    faucet are prohibited before shutoff valve.)

    PSC rule 5.3.n. There shall be no more than one (1) customer service pipe required to serve single premises, and each premises shall be supplied through an independent customer service pipe, unless otherwise approved by the utility in writing.

    (In a normal residential setting: This means one line per home if you have multiple

    homes on a piece of property, you must install multiple taps and meters.)

    A cross-connection: any connection where a public water supply is connected to a private water source (i.e., well, spring, cistern, etc.) Cross connections are ILLEGAL, if you wish to keep your current water source operational; the two systems must be totally

    separated. A shut-off valve or check valve between the two systems is not

    acceptable and is still considered a cross-connection.

    Thermal expansion disclaimer: As water is heated, it expands. Your water tank will push hot water out of the inlet when heating during times of minimal hot water use. Due to a check valve used at the meter setting, water cannot flow back through the meter into the main water line. The expansion of water can result in damage of plumbing and fixtures or release of water through the water heater relief valve and

    possibly continued dripping of water from the relief valve. Water leaking from

    this valve may damage your residence; therefore, it is required to choose one

    of the following options to protect your plumbing from thermal expansion.

    Install thermal expansion tank (can be purchased at any local hardware store or home

    improvement center).

    If the customer decides not to follow Option, the homeowner will therefore assume all liability and relieve Preston County PSD No. 4 of any damage caused to the customers’ plumbing or fixtures because of thermal expansion.