• DEPOSITS AND TAP FEES MUST BE MADE IN THE OFFICE WITH CASH OR CHECK, (OR) BY MAIL IF NOT LOCAL, WITH CHECK ONLY!!!!

    Payments can be made by ACH, Credit Card or Debit Card.

    We now use Paystar! Paystar will break up payments water payment will be one trasaction and any paystar fee are a second trasaction:

    Fees To Paystar for debit and Credit : Up$50-$1.95

    $50-$100-2.72
    $100-$5,000- 2.75%

    ACH with Checking or Savings payments; Free

    NEW PROCESSING TIME could take up to 24 HOURS

    Disclaimer

    WHEN MAKING ONLINE PAYMENTS BE ADVISED:
    FEE FOR DEBIT AND CREDIT WILL BE PROCESSED SEPRATE FROM WATER PAYMET
    FEE SCHEDULE:
    Up$50-$1.95
    $50-$100-2.72
    $100-$5,000- 2.75%
    PAY BY PHONE:

    304-381-5370

    To Set up Paystar for the first time.

    1- Your 4 digit Account number in first box

    2- First three letters of account holders name(if personal)

    once in the account! You can make payment without setting up an account, or select create account in top right-hand corner of the screen on desktop( or three dots in right hand corner on phone/ tablet)

    1. Follow prompts for name and email. Accept terms ant Create account

    2. Go to e-mail you put in and follow link from email to confirm address. (Only good for 24 hours)

    3. Create password on link email takes you to.

    4. Next time you log in select, “already registered, log in with email”

    To Make payment: (If Have account start from setp 1) (Quick pay skip to step 3)

    1. Log in

    2. Select make payment

    3. Select amount to pay or choose to pay different amount

    4. Chose “credit/debit” or “echeck” (Card will have fees from disclaimer; echeck free)

    5. Follow prompts if you want to use again make sure to “save for future use”

    a. Credit- put in card and account holder information

    b. Echeck- chose

    i. personal or business

    ii. Checking or saving

    iii. Input: Bank accountholders name

    iv. Routing number

    v. Account number

    vi. Confirm account number

    vii. Zip code associated with account

    6. Review and confirm

    Multiple accounts

    1. Add account/ +

    2. Account number

    3. First 3 letters last name

    4. Finish the prompts

    5. If done correctly account screen will show both accounts ( you must pay separately

    You may choose to do ebilling or autopay form the account screens

    *** Paystar communicates with our billing software if you see a different amount after the 20th we are preparing for next billing cycle and your E-bill and/ or paper post card will be sent out shortly thereafter.